The Workforce Development Administration (WDA) provides the necessary programs and resources to increase the knowledge, skills, and competencies of District government employees so that they may provide the highest quality and most cost-effective services to the residents of the District of Columbia.
- Workplace Essentials Series. These courses focus on improving employees' basic skills in written communication.
- Organizational Skills Series. These courses are designed to provide employees with an understanding of the current issues facing employees in today's organizations and the skills to help them operate effectively.
- Professional Development Series. These courses help employees stay current or advance in their careers. This series includes Human Resources Management courses and the Certificate Program for Administrative Professionals.
- Computer Technology Training. This series consists of two major components: the Personal Computer Applications (PCA) series and Online Training. The PCA series provides employees with the basic skills they need to effectively operate a personal computer in the workplace. The Online Training component provides employees with the opportunity to take basic and advanced courses over the Web at times convenient to them. Training modules include computer desktop and advanced courses, as well as financial, project management, customer service, professional, and management development courses.
- Management and Leadership Development Program. The District offers five tiers of management training courses: Foundations of Management; the Leading, Managing and Motivating Employees for Supervisors and Managers series; Management Supervisory Service training; the Certified Public Management Program; and Senior Executive Development.
- Personal Enrichment Series. This series focuses on providing courses and seminars to assist employees with their personal development and professional growth.
DC government employees can find more information about the course schedule, individual programs, registration, and training policies on the
DCHR Intranet. Note: the Intranet is only accessible to DC government employees on the DC wide area network.